Terms of Use

INSURANCE

Each shipment is automatically insured for up to $100 at absolutely no cost to the customer.  For each additional $100 it is only $0.35 extra will be charged automatically by the shipping cost  

TRACK YOUR PACKAGE

After your order has been shipped, you will receive a confirmation email with your UPS tracking number and a direct link to the UPS Package Tracking Website. You may also track your package by calling the UPS Customer Service line at 1.800.742.5877.

 

DAMAGES

Any and all damages must be reported within 3 business days of receipt of package unless otherwise have contact us after that period of time we are not being held responsible . Please call our customer service toll free from within the US and Canada going to Contact us . Retain original packaging and all contents for seven business days from the filing date.

RULES OF  RETURNS & EXCHANGES

 

HOW TO RETURN OR EXCHANGE

 Please indicate if you would prefer to receive a refund, or make an exchange for another size, color or item by contacting us. If you are exchanging merchandise, please indicate you order number and the info that you need to exchange.

â–º Shipping and handling fees are not refundable.

â–º Please send your package to our address provided .

return shipping are the customers responsibility

 

RETURNS

â–º Shipping and handling fees are non-refundable.

â–º Refunds for items returned or rejected packages within 7 business days of the purchase date will be credited in the same form as the original payment type - 15% restocking fee , If you have received a free shipping please be aware that you will be charged the shipping fee.

â–º Credit will be issued within five business days of receipt of return.

â–º Please allow up to two billing cycles for a refund to appear on your credit card statement.

 

Limitation of Liability

-We dent to elaborate that all buyers are the age of 21 or older , If for some reason another identity is being used , we will be forced to report ot authorities when is being discovered,

-We are not held responsible for any tech error or misleading information that were created by a server technicalities .

-Due to our "product review" pages we aren’t responsible for statements made by third parties that are describing the items , such as language , incorrect description , and/Or the accuracy of the information is being provided 

-All sales are final upon discount that is only approved by management .

Copyright

All Items that are sold by Us are under their own respective copyright owners . Any missus of this information will ultimately be the trademark owner with legal action .

We do intent to share your information if we see any wrong doing and/or law breaking has been occurred .

All our images , item description , and/or product videos are the property of "PRIME HOOKAH" and can not be used with out consent . Any misuse will occur further legal action to compensate us on the loss of the interoperate action .

Any Drop-shippers or Affiliated account must have an approval with our office to contain a approved contract to use all our information on his/her sites.

 

Privacy Policy

-All buyers personal information are kept secured , and will not be shared with third party with out notice or approval .

-All Buyers purchase history maybe shared with our office to better service your buying needs

 

Governing Law & Taxation

Purchasing from our site are subject to a 3.5% Sales tax for resident that are resins in state of New Jersey .All other states are responsible for their state laws and fillings.

We are not held responsible of any failers form filling with your state.

“These terms and conditions are governed by the laws of the United States of America and the laws of the State of New Jersey.”

CALL US:877-741-7510
Prime Hookah offers Hookah pen, Hookah products wholesale, best selling Hookah products on the planet for wholesale orders please call us to 201-250-8011.

AGE VERIFICATION

This website is intended for adults 21 years of age or older. If you are not of the legal age to purchase tobacco products in the state where you live, do not enter this website. Thank you.



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